Keeping track of where every order stands usually means opening POs one by one. With PO status change notifications, Ply tells you when a purchase order changes status, and you choose which changes matter to you and how you hear about them.
You’re notified about orders you’re assigned to or that you’re the contact for. Your settings apply to your account only, so each person on your team can set up their own.
➡️ What each notification includes
Every alert shows:
The PO number and supplier
The old and new status
Who changed it
The PO total
What to do next
➡️ Choose which status changes notify you
Go to Settings → Workspace → Notifications and open the Purchase Orders tab
Under Purchase Order Status Changes, the Notifying you about line shows the statuses you’re currently following. Click Manage.
Pick an option:
Action needed: the changes where somebody usually has to do something next (Waiting for Approval, Confirmed, Received, Declined and Canceled).
Everything: every status change on your orders, including drafts and archiving.
Outcomes only
Nothing: turns off PO status change notifications.
Review the statuses under Notifying you about and Not notifying, then click Save.
➡️ Choose how you’re notified
Back on the Purchase Orders tab, under Delivery Channels, turn Email and Push notifications on or off. These control how notifications reach you outside the app. In-app notifications are always on.
➡️ Daily summary for Owners, Admins and Managers
If you’re an Owner, Admin or Manager, the day’s PO status changes are also included in your daily summary email. You get the full picture of purchasing activity in one place, even if you only follow some statuses in real time.
➡️ Best practices
Purchasing and office staff: use Everything so nothing slips through.
Approvers and receiving teams: Action needed covers approvals, confirmations, receipts and problems like declined or canceled orders.
Managers: pick a lighter option and rely on the daily summary for the full picture.
ServiceTitan users: keep Email on for anyone who updates PO statuses on the ServiceTitan side, so they know when a PO moves in Ply.
➡️ Common issues & fixes
“I’m not getting notifications for a PO.”
You’re only notified about POs you’re assigned to or that you’re the contact for. If you’re neither on that PO, you won’t get alerts for it. Also check that the status is listed under Notifying you about, and that you haven’t chosen Nothing.
“I’m not getting emails or push notifications, only in-app.”
Check that Email and Push notifications are turned on under Delivery Channels. For push, notifications also need to be allowed for the Ply app on your phone.
“A teammate changed their settings and now mine are different.”
They aren’t. Settings apply to each person’s own account only.
➡️ FAQ
Does this replace the Activity tab?
No. Notifications tell you when something changes, and the Activity tab keeps the full, timestamped history of everything that happened on the PO.
Can I turn off in-app notifications?
No, in-app notifications are always on. You can turn off email and push, or choose Nothing to stop PO status alerts entirely.
Still have doubts?