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How to Use Field Requests for Truck Inventory and Replenishment 🚚📦

The Field Request feature allows your techs to easily view their truck inventory and make requests for additional items to be added. The warehouse manager or back-office staff can then either:

  • Order the requested items, or
  • Create a picklist to replenish the truck with what’s needed. 🔄

This system makes inventory management and field operations smoother and more efficient. Let’s walk through how to use it!


 
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Steps for Techs:

Cell Phone App 📱

  1. Open the App → Navigate to the “Replenish” tab → Select your location. 🏠 (Remember, techs need to be assigned to a location to access it.)
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  1. Select the items you need → Hit “Continue” to proceed. ✅
 
 
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  1. Choose the quantity of each item → Hit “Confirm” to finalize the request. 💯

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  1. Done! Your field request has been successfully created! 🎉
 
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Web/Desktop Version 💻

  1. Go to “Stock” → Select the location (Note: Techs need to be assigned to a location to select it).
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  1. Select the items you want to request → Click on “Create a Field Request.” 🛠️
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  1. Fill out the quantities and click “Save.” 📝
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  1. Done! Your field request has been successfully created! ✔️
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Steps for Owners/Admins:

As an Owner or Admin, you can easily manage field requests created by your techs.

  1. Go to “Stock” → Select Field Requests to view all the requests. 📊
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  1. Click the dropdown to view the material list of each request. You’ll see the following options:
  • Create an RFQ (Request for Quote) 📑
  • Create a picklist to restock the requested items 📋
  • Delete items from the list if needed ❌
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Watch the Video 📹

To see the full process in action, check out this video that explains how field requests work. You’ll get a clear, step-by-step guide on how to create and manage requests! 🎬

 
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