How to Request a Job to Be Reopened
Getting a closed job reopened is simple; just contact the Ply Support team with a few details, and we'll handle it for you.
Step 1: Reach out to our support team via
Email: [email protected]
Live Chat: available directly from your Ply dashboard.
Step 2: Include the following information in your message: Job name/number
Step 3: Our team will review the request and reopen the job on the backend. We'll confirm once it's done so you can continue working on it.
Response time: We typically handle these requests quickly during business hours. You'll receive a confirmation as soon as the job has been reopened.
Frequently Asked Questions
Can I reopen multiple jobs at once?
Yes! Just include all the job names/numbers in your support request, and we'll reopen them together.
Will reopening a job affect my inventory?
Reopening the job itself won't change your inventory. Any inventory adjustments will only happen if you make changes in the job.
What happens after I'm done with the job again?
Simply close it again as you normally would once everything has been updated.
Still Need Help?
Reach out to us anytime. We're happy to help!