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How to Receive Materials in a Purchase Order

When your order arrives, you need to reconcile it in Ply to update your stock levels. Here's the full process; from changing status to confirming the receipt.

Receiving materials through a Purchase Order in Ply helps you keep your inventory accurate and updated. Whether you receive the full order or just part of it, here’s how to properly receive and reconcile a PO.


1. Go to Your Purchase Orders

  • Navigate to the Purchasing section.

  • Locate the PO you want to process.

  • Click the three dots (⋯) next to the PO you want to mark as received.

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🔄 2. Change the PO Status or Drag an Drop.

Before you can reconcile, you’ll need to update the PO’s status:

  • Click Change Status

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  • Select one of the following:

    • Received – if the entire order has been delivered

    • Partially Received – if only part of the order arrived

    • Paid – if you've already paid for the PO and are now ready to receive materials

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OR, drag and drop your PO card to the Received/Partially Received/Paid column.

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This will activate the Reconcile option.


3. Reconcile the Materials

  • Here you can select Reconcile.

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Or, open the PO, hit on the three dots and select Reconcile from there.

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After that, enter the actual quantities received for each item and save your changes.

This step ensures your inventory reflects what physically arrived, not just what was ordered.

You can also unreconcile the PO now as well in case you would like to correct that status by clicking on the three dots.


4. Confirm and Generate Receipt

Once the quantities have been reviewed and adjusted:

  • Click Confirm

  • The system will generate a receipt summary and update your inventory levels automatically.

After reviewing the quantities, click Confirm Receipt. Ply immediately:

When Can You Reconcile a PO?

You’ll be able to reconcile a Purchase Order when its status is

  • Paid

  • Partially Received

  • Received

If your PO is still marked as "Draft," make sure to update its status first so the Reconcile option becomes available.

✅ Received

✅ Partially Received

✅ Paid

Full order has arrived — reconcile to confirm all quantities

Some items arrived — reconcile what's in hand; PO stays open for the rest

Pre-paid orders — reconcile to update stock even when payment came first

🚫 Draft

🚫 Sent / Confirmed

Change status first — Reconcile is not available on Draft POs

Must first update the status to Received or Partially Received


Want to See It in Action?

Here’s a quick video tutorial that walks you through the process:


Still need help? Contact Support!

Questions about receiving materials or reconciling a PO? We're happy to help.

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