🚀 How to Enable the 'Materials Charge' Setting in ServiceTitan to Prevent $0 Cost Sync Issues
If you're experiencing issues with material costs syncing as $0 in ServiceTitan when integrating with Ply, there's now a setting you can enable in ServiceTitan to prevent this from happening.
✅ Steps to Enable the 'Materials Charge' Setting:
- 🔗 Log in to your ServiceTitan account.
- Navigate to ⚙️ Settings > Feature Configurations.
- In the search bar, type:
Enable Materials Charge.
- Locate the setting and toggle it to ON. ✅
- 💾 Save the changes.
⚡ Important:
ServiceTitan recommends checking with your ST Success Manager before enabling this setting to ensure it won’t interfere with any existing workflows.
If you encounter any issues or have further questions, feel free to reach out to our support team. 💪😊