Note: The store selector only shows up on Pickup orders placed with the Ferguson Integrated supplier. If youāre creating a regular PO, see How to manually create a Ferguson-integrated Purchase Order first.
ā”ļø Step 1: Start a new PO and select Pickup
Go to Procurement > Purchasing and click Create New > New PO.
Under Order Details, select Pickup.
ā ļø Pickup is required
ā
If Delivery is selected, you wonāt see the option to choose a Ferguson store.
ā”ļø Step 2: Choose Ferguson Integrated as the supplier
Scroll down to Suppliers.
In the Supplier field, search for Ferguson and select Ferguson Inc with the Integrated tag.
Once selected, youāll see your account and current store under Selected Ferguson Account.
šØ Always select āFerguson Integrated,ā not plain āFergusonā
The plain Ferguson supplier sends the PO as a regular email and wonāt show your stores.
ā”ļø Step 3: Open Ferguson Account Settings
Next to your account under Selected Ferguson Account, click Change.
The Ferguson Account Settings window opens.
Confirm your Region and Main Account are correct.
ā”ļø Step 4: Select your store and save
Open the Selected Ferguson Store dropdown.
Pick the branch you want to pick up from. Each store shows its branch number and address.
Click Save.
The store you chose now appears next to your account on the PO. Continue to Items as usual.
š What does āPickup Eligibleā mean?
Only stores marked Pickup Eligible can be selected for pickup orders.
ā”ļø Best practices
ā
Check the store on every pickup PO.
Your default store is pre-selected, so if youāre picking up somewhere else that day, change it before you continue.
ā
Confirm Region and Main Account before picking a store.
If theyāre wrong, the list of stores (and your pricing) will be too.
ā
Ask for a default store.
If your team picks up from the same branch most of the time, let us know and weāll set it as your default so itās pre-selected.
ā”ļø Common issues & fixes
āI only see one storeā or āThe branch I need isnāt listed.ā
Only the branches connected to your account show up in the dropdown. To add more, contact support with the Ferguson Branch ID(s) you want added (your Ferguson sales rep can share them) and let us know which one should be your default.
āI donāt see the store selector at all.ā
Make sure Pickup is selected in Order Details and that the supplier is Ferguson Inc (Integrated). If both are correct and you still donāt see it, contact support and weāll check your account setup.
āI can see the store but canāt select it.ā
That store isnāt marked Pickup Eligible. Choose another branch or reach out to support to confirm which stores are available for pickup on your account.
ā”ļø FAQs
Can I add Ferguson branches myself?
Not right now. Branches are connected by the Ply team. Send us the Branch IDs and weāll add them for you.
Where do I find a Branch ID?
Your Ferguson sales rep can provide it.
Can I change the store after the PO is created?
Review the store in the final review step before clicking Create & Send. Once the PO is sent to Ferguson, contact support if you need to make changes.
Questions about choosing your Ferguson store? Weāre happy to help.