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How to add online vendors (like Amazon) in SureStock

Amazon, Home Depot, Grainger, and other online vendors don't integrate directly with SureStock, but you can still track every purchase and keep your inventory accurate using a simple workaround

➡️ Can I integrate Amazon or other online vendors with SureStock?

Not at this time. SureStock cannot connect directly to online vendor websites or import orders placed on their platforms.

However, you can still:

  • Add these vendors as suppliers in SureStock

  • Track all purchases using Purchase Orders (POs)

  • Keep your stock levels accurate


➡️ Step 1: Add the online vendor as a supplier.

When you add a vendor in SureStock, the system requires an email address.

If your online vendor doesn't use email for POs (like Amazon), simply enter a placeholder email, such as:

This allows you to save the vendor successfully.

⚠️ Make each placeholder email unique per vendor. Don't reuse the exact same placeholder across multiple different vendors; some downstream systems (like FSM integrations) key off email, and reused placeholders have caused duplicate vendor records in real cases.

How to add the vendor:

  1. Go to Suppliers in SureStock.

  2. Click Add Supplier.

  3. Enter the vendor name (e.g., Amazon).

  4. Add a placeholder email.

  5. Save.

✔️ The vendor is now available for all your purchasing workflows.


➡️ Step 2: Log the purchase in SureStock using a PO

Even though the purchase happened online, you should still create a PO in SureStock so your records and stock stay accurate.

Recommended workflow:

  1. Complete your purchase on the vendor's website.

  2. Download the receipt or invoice PDF.

  3. In SureStock, create a new Purchase Order using the online vendor you added.

  4. Attach the PDF to the PO.

  5. Receive and reconcile the PO once the materials arrive so they can be reflected in stock.

This keeps your purchasing history clean and ensures inventory remains correct.

📌 You can also use the AI-powered upload option, where you add your receipt/invoice PDF and let SureStock scan it to populate the materials on the PO for you.


➡️ Best Practices

Reconcile promptly.

Reconcile the PO as soon as materials arrive so your stock counts stay accurate.

Request missing suppliers.

If you order regularly from a vendor and want to check if a more automated option might be available down the line, reach out to [email protected].

Keep placeholder emails consistent per vendor.

Reusing the same placeholder across different vendors can cause duplicate vendor records, give each one its own.


➡️ Common Issues

"My vendor doesn't use email for orders, how do I add them as a supplier?"
Use a placeholder email like [email protected], that's expected and required just to save the supplier record, it won't send anything to that address.

"Will SureStock email the PO to Amazon (or another online vendor)?"
No. The order is placed directly on the vendor's website; the PO in SureStock is for internal tracking only.

"I created duplicate supplier records for the same vendor."
This usually happens when the same placeholder email gets reused, or a slightly different vendor name is entered a second time. Check your Suppliers list for near-duplicates and consolidate if needed.


➡️ FAQs

Do I have to create a PO for online purchases?
It's strongly recommended so your inventory stays accurate and your purchase history is complete, even though the purchase itself happens outside SureStock.

Can I skip the email requirement when adding a vendor manually?
No, but you can use a placeholder email safely, see Step 1 above.

Does this work for any online vendor, not just Amazon?
Yes, this same workaround applies to Home Depot, Grainger, Lowe's, or any other vendor you buy from online.


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