Skip to main content

Configuring Notifications & Team Location Preferences

SureStock gives you full control over which alerts you and your team receive - and for which locations.


Notification types

Basics Notifications

Type

Description

Material Requests

Alerts when a technician submits a Field Request

System Notifications

Billing updates, integration syncs, and other account-level events - sent to admins and managers

Product & Marketing Updates

Feature announcements and SureStock news delivered by email

Daily Summary

A daily digest of activity across your account

PO Notifications

Alerts when POs are sent or received

Chat Notifications

In-app messaging alerts

Email Notifications

General email notification toggle


Custom Event Notifications

Create fully customized notification rules from Create New Event. Configure:

  • A name for the event

  • The location you want to monitor

  • The trigger, for example, when a certain number of items are added to the Replenishment List


Then assign which team members should receive those notifications.


Team Location Preferences

Admins and owners can configure notification preferences for the entire team from one place. For example, set a team member to receive notifications from all warehouses, a specific truck, or only certain jobs.

To access this: Settings → Workspace → Location Preferences → Manage Team Preferences


Still need help? Contact Support!

Did this answer your question?