Returns allow you to send materials back to your supplier, for example, if you received a damaged order, were shipped more than you ordered, or need to return items for any other reason.
How to create a return
Go to Purchasing → Returns
2. Click Create Return.
3. Fill in the information and save it.
Important: You can only create a return for a PO that has already been received and reconciled. Returns are not available for open or pending POs.